1. Are your water slides safe to use?

Absolutely! Safety is our top priority. All our water slides are made from high-quality, puncture-resistant materials with reinforced seams. We also ensure that the design includes non-slip surfaces and safety barriers. We always recommend supervision while kids are using the slides to ensure maximum safety.

2. How do I set up my inflatable water slide?

Each inflatable water slide comes with detailed instructions for easy setup. It typically involves:

• Unfolding the slide on a flat, level surface.

• Connecting the slide to a water source (usually a garden hose).

• Inflating the slide using the included air pump.

If you need assistance, our customer support team is happy to help!

3. Can I use the water slide on grass or pavement?

We recommend setting up the water slide on a smooth, flat surface like grass or a soft, outdoor area. Avoid using it on rough surfaces like rocks, gravel, or pavement, as they could cause damage to the slide. Grass is the ideal surface for both safety and comfort.

4. What age group are your water slides designed for?

 Our water slides are generally suitable for children ages 3 and up. Some models also accommodate teens and adults, depending on the size and weight limit. Be sure to check the recommended age and weight capacity listed on each product page to ensure safe use.

5. What is included with my purchase?

 Each water slide purchase includes the inflatable unit, an air blower, ground stakes, sandbags, and a repair kit. Everything you need for setup and use is included in the box—no additional equipment required.

6. How long does shipping take?

 Shipping typically takes 3–7 business days, depending on your location. Once your order is processed, we’ll send you a tracking number so you can follow your delivery status in real-time.

7. How do I store the water slide after use?

 After deflating, make sure the slide is completely dry to prevent mold or mildew. Fold it neatly and store it in a dry, cool place—preferably in the included storage bag or a sealed container. Avoid prolonged sun exposure when not in use to extend the life of the material.

8. Do you offer replacement parts or repairs?

 Yes, we offer replacement parts like blowers, repair kits, and anchor stakes. We also provide guidance for basic repairs and patching. For more significant issues, reach out to our support team and we’ll help you find the best solution.

9. How do I clean my inflatable water slide?

 Cleaning is simple! Just rinse the slide with clean water after use. For deeper cleaning, use mild soap and a soft cloth—avoid harsh chemicals or abrasive materials. Let the unit fully air dry before folding and storing.

10. What if my inflatable gets damaged?

 Minor punctures or tears can usually be repaired with the included patch kit. For more serious damage, feel free to contact our support team. We’re happy to walk you through repair steps or discuss replacement options if needed under warranty.

11. Do you offer bulk discounts or reseller pricing?

 Yes! If you're interested in purchasing multiple units or becoming a reseller, reach out to us directly for special pricing. We love supporting party planners, event companies, and small businesses looking to grow.

If you have any other questions, please feel free to contact us anytime!